As a typical SME we had used the same accounting firm almost from inception, a small practice that satisfied our needs for many years, a practice I would describe as a paper and pencil practice, old school with limited use of technology. However, as Glaston grew the requirements from our accounts grew but it was always difficult to look at making that change as the feeling was “better the devil you know”. We also felt our old accountants knew our business inside out and we were worried a new accounting practice wouldn’t understand us in the same way. At this time a chance meeting with Caroline Kirkwood Wilson opened up an opportunity which ultimately led to Glaston moving over to Kirkwood Wilson. The change was daunting but the swap over was done professionally and seamlessly and the technology used by Kirkwood Wilson has enabled them to provide a much more comprehensive service at a similar cost. The use of technology means queries can be dealt with immediately and our quarterly management accounts and year end accounts are produced with less interference in the company allowing us to concentrate on own business services and Daniel Wilson can deal with all the accounting side. Daniel Wilson looks after our account day to day and is always available for advice and support and his and all the teams knowledge has been incredibly valuable. All in all I can't recommend Kirkwood Wilson highly enough.
I was introduced to Kirkwood Wilson by one of my business contacts who had moved across to them about 18 months earlier, and had been very impressed by the service they’d received. I attended their golf day, got chatting to the owners and then made an appointment to come in and chat to them about my accounts. My previous accountants were always far behind with my accounts and could never give me an answer on taxes owed etc.. it was certainly not the position I wanted to be in. They were also not very forward thinking and were behind the times in terms of technology, and after speaking to Caroline and Daniel, I decided that they were no longer good enough for my business and I made the move to Kirkwood Wilson. I use Kirkwood Wilson them for my year end accounts, management accounts, self assessment tax return and payroll. If I need anything at all they’re always at the end of the phone, and overall, I can’t recommend them highly enough.
The move across to Kirkwood Wilson was seamless. I was kept up to date every step of the way, and I felt confident handing everything over. I have dealt with a lot of the team so far and everyone has been fantastic, and I never feel like I’m asking too much. My accounts were due very soon after the move, and these were delivered to me quickly and explained in a plain and transparent way. Overall I wish I’d moved sooner. I’m getting a professional service from a team who are always on the end of a phone if I need them, and I now have confidence that the job is being done right, which I’ve never had before.